Poor collaboration within a team leads to worse results. There are simple techniques to improve collaboration and ensure better internal knowledge transfer, leading to better results.
Collaborative ability or “tie strength” refers to the intensity of the interactions between two or more network members, and is “a combination of the amount of time, the emotional intensity, the intimacy and the reciprocal services which characterize the tie” (Granovetter, 1973: 126).
One occurrence we have observed is commonly known as the “collaboration charade,” where employees simply pretend to get along in the presence of the organisational or team leader. In these situations employees do not want to be perceived as the obstacle to productivity, but instead of trying to authentically improve relationships, they take the easy route of acting as a collaborator in the presence of authority.
One of our corporate clients, who had 45 employees divided over two floors, asked us to improve their internal knowledge transfer for better productivity and we utilized a number of proven team-bridging strategies. One exercise, which proved particularly successful, was to move one or two employees from one floor to the other each week. Carrying out their normal work activities in the presence of others allowed social interactions to take place and vastly improved the productivity of project teams combining staff from each floor.
“Tie strength not only facilitates direct knowledge transfer through personal interaction it also facilitates indirect transfer by promoting trust between the parties” (Hansen,1999; McFadyen, Semadeni, & Cannella, 2009).
Improving organisational collaboration within your business, through the strategies employed in our leadership and management courses, will lead to better results and higher levels of productivity.
This article was originally published on LinkedIn Pulse: https://www.linkedin.com/pulse/better-internal-collaboration-simple-strategies-jordi-robert-ribes